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Returns & Exchanges
At meibests.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy. Please review the following guidelines:
Returns
If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of delivery. The item(s) must be in its original condition, unworn, unwashed, and with all tags attached.
To initiate a return, please contact our customer support team at [email protected]. They will provide you with a return authorization and instructions on how to proceed.
Once we receive the returned item(s) and verify their condition, we will issue a refund to your original payment method. Please note that the original shipping charges are non-refundable.
Exchanges
If you need to exchange an item for a different size or color, please contact our customer support team at [email protected]. They will assist you with the exchange process and provide you with further instructions.
Please note that exchanges are subject to availability. If the requested item is not available, we will issue a refund for the returned item(s) instead.
Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer support team at [email protected] within 7 days of receiving the item. We will arrange for a return or exchange, depending on your preference, at no additional cost to you.
Please include photos of the defective or damaged item when contacting us, as this will help us expedite the resolution process.
Contact Us
If you have any further questions or need assistance with returns and exchanges, please don't hesitate to contact us:
- Email: [email protected]
- Business：TECHTRADE PIONEERS LIMITED
- Address：RM.517 NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG HONG KONG
